[Resolved] Zoom Car — zap subscription contract termination

Noushad Tee Kay

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have subscribed as a 'zap subscription with zoom car,
I have pre booked ford free style for 6 months. I am almost completing my sixth months, i wanted to close the contract due to their reckless management during my tenure, for to close the contract, whenever i mail them they send the same automated response about what zap is. Mailed them thrice and uploaded needed documents through their message link sent a week ago. Now i would to speak to their higher level management and close my issues and signout forever from 'zoom car-zap subscription'.

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Jun 1, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2019

Zoomcar Customer Care's response Hello Naushad,

Greetings!

We are sorry for the trouble caused. You can also send an email to our sales team at zap.[protected]@zoomcar.com or you can contact our ZAP team on[protected]Kindly follow the IVR options to speak to our executive, 9 AM - 9 PM).

Regards,
Guru Kiran