[Resolved]  Zoom Car — zoom car pedal cycle - trip started but cycle not getting unlocked

Hi,
Today i started pedl trip from sai avenue society, pimple saudagar. Trip started to but i was unable to unlock cycle. I am not able to end my trip also. I am still getting charged till now as trip is not ending.

My mobile no is [protected]
Email - [protected]@live.com
And the cycle no is 101404

Please do the needful and refund my money immediately
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Mar 12, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2018
Zoomcar Customer Care's response
Hello Dhiraj,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website to end the trip or for any refund issue.

Regards,
Kiran.S
.
Complaint comments 

Comments

Hii,
I have scanned the pedl cycle number 101404 from sai avenue society pimple saudagar but the cycle didn't unlock as my trip got started . As i can't end the trip. I registered complaint through mail but got no response .
Do reply ASAP
Regards
Mayank Bhatt
Cycle number; 101404

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