[Resolved] Zoom Car — zoom car pedl cycle trip is not ending.

sitaram sahoo

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560047
Website:	WWW.zoomcar.com/Bangalore/contactus

I used #3185491pedl cycle in bangalore on 8th october 2018 at 08:11pm for 31minutes but for me it was inconvenience because of height and weight so i locked it... After 3 days i seen my zoomcar app and i shocked... My trip was still continued and bill was nearly 1128rs. I started end my trip but it was not end so i decided call the customer care but they don't reply me... So what should i do???

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Nov 25, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2018

Zoomcar Customer Care's response Hello Sitram,

Greetings!

We are sorry for the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar