[Resolved] Zoom Car — zoom car pedl - unable to end the trip | |
Cycle no: 3187679 Hired:[protected] I hired a pedl cycle at around 7.30 am. I used it for 3-4 mins since i was in rush to reach my office cab pick up point from my home. I have parked the cycle in pedlstation but am unable to end the trip since the parking station is full. I have reached office but am still not able to end the trip since the parking station is always full!! Pedl charges have gone up from rs 3/30 mins to rs 3/10mins. So the no. Of takers for pedl cycle would have considerable gone down and i don't expect the parking station to have lesser cycle any time soon. Instead of working in office, using pedl app am trying to end the trip for a long time without any success and wasting my time. This is a very common problem with your service and please don't loot the customers in the name of providing convenience. Your customer support no. Is also useless for pedl. I made the mistake o[censored]sing pedl cycle today and will not use it again. Please end the trip. Regards, Sowmya Was this information helpful? | |
Jan 17, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 13, 2018 Zoomcar Customer Care's response Hello User, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Imran Zoomcar | |
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