[Resolved] Zoom Car — zoom car refund not yet received for cancellation in april 2020 | |
19jun 2020 Hi. This is yesotha from chennai My zoom car booking id is jps6664hs After many followups, no response from zoom till now for my cancelled booking in 26th april 2020 regarding the refund of rs, 4240.. (Due to covid 19 - cancellation done by zoom itself) No one answering the customer care also, they just keep us hold for long time and disconnect it without talking. I am a long time customer with zoom (More than 6 years). Didnt expect such a respone.. Also i sent lot of emails to their support team as well. But no response till now. I would like to withdraw the refund through imps. Can u please help me out??? Priya replied back on jun24th saying refund will be processed soon.. But it is now 5 months gone and no refund and response from the team as well.. Very disappointed.. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 28, 2020 Zoomcar Customer Care's response Hello Yesotha, Greetings! Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed. Regards, Appachu Zoomcar | |
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