[Resolved] Zoom Car — zoom cycle | |||||
I have booked a cycle having cycle number 3186267, I used this for a half an hour and locked at a place for 10 minutes, then I came and tried to unlock the cycle about to 40 minutes but it wasn't unlocked. another side there is no support from the company or even they didn't mention the support details. After all this ### they took 36INR for a 1/2hour. paise gnad mare mera bsdklo. Was this information helpful? | |||||
Nov 22, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Zoomcar Customer Care's response Hello Chowdary, Greetings! We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regard Wasim Zoomcar | |||||
 2 Comments | |||||
Comments
Hii
I found ur zoompedl cycle in my parking area located in Bangalore. I tried calling ur customer care number and wrote email. None has replied. Please take ur cycle
Thanks
I found ur zoompedl cycle in my parking area located in Bangalore. I tried calling ur customer care number and wrote email. None has replied. Please take ur cycle
Thanks
Zoomcar Customer Care's response, Oct 22, 2018
Verified Support
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Unable to end the trip and my account balance is getting debited.
Greetings!
We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regard
Wasim
Zoomcar