[Resolved]  Zoom Car — zoom pedal - not able to end trip

After unlocking zoom pedl cycle from the casa lavelle station, i found out the cycle seat was not in good condition to ride. Hence i immediately locked cycle and tried to end trip.
But zoom app was showing no enough space for parking even though i picked up from the same station couple of minutes ago. And same parking slot was empty

Currently cycle is locked and parked in the same parking slot.. You need to end trip from back end. I am not responsible for any damage or lost. Money getting deducted from my account. Worst experience ever had

I have already dropped email and raised help request in zoom app 6hrs before, but till now no one has contacted me

Cycle number : 100494
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Mar 12, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Jan 26, 2018
Updated by Lokesh Racharla
You can contact me on [protected]
Verified Support
Feb 06, 2018
Zoomcar Customer Care's response
Hello Lokesh,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website to end the trip or for any refund issue.

Regards,
Kiran.S
.
Complaint comments 

Comments

Driver not having etiquette, worst driving sense

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