[Resolved] Zoom Car — zoomar pedl wrong cycle number unlocked (100294), not able to find. | |||
I have unlocked the wrong cycle by mistake...100294 And i m not able to lock it as its not present in any of the pedl stations near my place. The trip is running and my balance is being used. Please help asap to lock the cycle and end the trip. It has been an hour since the cycle got unlocked. There is no option to track the cycle or to contact pedl customer care by phone. Was this information helpful? | |||
Jan 25, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 25, 2017 Zoomcar Customer Care's response Hello Arnab, Greetings! We are sorry for the trouble caused. We will escalate this matter to our team and will take necessary measures. However, we see that the trip has ended. Please let us know if any excess amount has been debited. Regard Wasim Zoomcar Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5658
Pending
12
Resolved
2592
View all 5658 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Today I am unlocked a wrong cycle number 101810 and unable to find the cycle at my nearest pdel station. Plz help. Screenshot attached.
Mobile number [protected]