[Resolved] Zoom Car — zoomcar employees worst behaviour.

Piyushth

from Jasidih, Jharkhand

Address:

Jaipur, Rajasthan, 302003

Hello,

Yesterday i booked a car from jaipur, rajasthan (Metro station). I was sitting there and i was waiting for my brother to come. Then suddenly, i heard a nasty voice of burning out the tyres, not just for once i heard it at least 6-7 times. I have the video of it as well. The driver tried to grab my mobile and abused me and said delete it otherwise i will not give you the car.
I have used more than 30 cars till now. This was my worst experience till now. I am not going to keep my mouth shut on that.
And that man has also charged me for 7000 for no reason. Just because i made a video of him doing the burn out.

Help me otherwise i am gonna post it in my ever single social media account..

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Dec 18, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Zoomcar Customer Care's response Hello Piyushth,

Greetings!

We are sorry for the inconvenience caused. Kindly note, the charges will be levied on the booking as per the policy based on the damage done. However, kindly share the booking details and the video taken to [protected]@zoomcar.com for us to check the above issue.

Regards,
Appachu