[Resolved]  Zoom Car — zoomcar extorting money by cheating customers

I had booked a tata tiago (#jps6x2sor) with zoomcar after getting good feedback about the vehicle and the company from my friends for my trip. But one day before my pickup date, the company changed it to maruti swift giving me some random reason. Having seen the condition of swifts enrolled with zoomcar, i specifically asked about the condition of the car and was told it's a new car which is driven only 45000kms. I had no option left but to accept it, as my hotel and other things were already paid for in advance. On arriving the pickup location, i saw a car in horrible condition and was told that this was my car. It had already done 143000kms and was damaged. I had reported all damages and asked why the car had been changed again. I was told this is the only car which is available now and i cannot cancel. I had to forcefully use that vehicle in that condition. Due to this undriveable vehicle i had a narrow escape from a death situation because of its poor braking, but got a dent on the bonnet. Now they have charged me 8000rs for entire damages to the car. Whereas, the bonnet repair is costing only 3000rs. After talking to the customer care, they told me that they will go ahead with legal proceedings if i don't pay the amount and i can complain after i had paid and get the excess amount reimbursed. How do they have the audacity to talk in that way and overcharge, since they cheated me with the vehicle and have already kept my deposit as well.