[Resolved] Zoom Car — zoomcar has turned into scam/fraud business putting life of customers at risk | |
Kind attention: #ndtv #aajtak #sakaaltimes #republic #punetimes Zoomcar has turned into a scam / fraud business — Duping customers by putting hefty charges and giving them faulty driving hazard cars and putting our and our family's life in danger due to criminal negligence. 2 faulty driving hazard cars given within few months and then my money also not refunded. Forget about compensation. 1 car having faulty steering getting hard suddenly by itself while driving and then soft by itself. Recipe for a deadly accident. 1 car having windshield visibility problems and engine smoking causing visibility to become zero while driving. Another warrant to death. They lure you into filling fuel and promise refund and extra 500 points. Later they put wrong charges and forfeit that amount also. Then they threaten you on phone like gundaas Total scam - stay away if you value your family's life and hard earned money Was this information helpful? | |
Nov 30, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 27, 2017 Zoomcar Customer Care's response Hello Herman, Greeting! Please accept our sincere apologies for the inconvenience caused. This is definitely not the experience we aim to provide to our customers. In regard to the car condition, please note we do follow a strict protocol in ensuring that our vehicles are maintained well. Reviewing your comment we see that there has been a lapse in our system. Request you to share us your booking details, we will have the issue checked on priority. Regards, Kiran.S | |
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