[Resolved] Zoom Car — zoomcar is applied fake outstanding amount in my account | |||
Hi, My booking id jps6bjvoc and i have rented zoom car [maruti swift] on 10 apr 19 12:30 to 11 apr 19 10:00. The bill amount which was paid full cost at same booking time and security rs 5000 also paid at same time. After my trip completed the car is not any damage when i was used it was same condition as before car pickup, zoomcar is applied a 6000 amount in my account for damage and i don't know why i am liable for this? And am a recording a video of car after car drop the car has not any damage. The video is upload. The zoomcar is applied rs2500 overspeeding charge i agery it my fault and i am pay the amount. But the outstanding amount applied for zoomcar is fake. What kind of business they are doing, really disappointed and had a very worst experience. This is the another way to cheat the public, need to resolve this issue... Was this information helpful? | |||
May 20, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 Zoomcar Customer Care's response Hello User, Greetings! We are sorry to know about the discrepancy in the billing. We did check and see that our team has been addressed you on escalation raised. We see that the damage charge has been reversed. Also, we see that you have exceeded the speed limit of 125, hence, we have levied the charge on the booking. We regret we will not be able to reverse the charge here. Regards, Ramya. S | |||
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Thanks zoomcar for resolve my issue
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