[Resolved]  Zoom Car — ZOOMCAR is very good in fleecing customers...!

Address:	400704
Website:	www.zoomcar.com

A callous service provider. Friends, only get their service.in case if you want to spoil your plans else want your family to get stuck up in the mid-way.

Firstly, they will try your height of patience to refund your security deposit and fuel reimbursement and that after much haggling.

Secondly, they do provide worn out cars which are due to service. I booked a XUV500 for 4 days. On the starting date, got a message from Zoomcar team that the clutch is not in proper condition and to drive it properly and the system was showing as due to service. Again they convinced me and confirmed, it wont be a problem till I return. Unfortunately, the car developed serious faults regarding the clutch pedal, rendering the vehicle unfit to drive.

Third, while I lodged a request for replacement - initially they asked me to travel back 250 kms on my own expense and then they provided a replacement after waiting 8 hours. During the time, I had to wait a full hour before I could get assistance and that too not from #ZOOMCAR.

They are so unprofessional and have no regard for somebody else's time or safety. My trip is all wasted by their carelessness and mismanagement.

On top of this they are charging me a outstanding of 5000 for the clutch issue.

A kind request not to get inside the well ever rather choosing up some professional service providers like Myles, Ola outstaion, etc.