[Resolved]  Zoom Car — zoomcar pedl didn't end the trip

Address:Pune, Maharashtra, 411004
Website:https //pedl.zoomcar.com

Hey i brought a zoomcar pedl cycle with number 3228692 at 9:30 am on 16th september and locked the cycle at 10:00 am. By rule i tried ending the trip. But it says to park it in a pedl station but when i searched for it there was no results. I tried a lot to end the trip but all efforts were in vain. Left with no other option i left the cycle locked and now it's 12 hours later still i'm being charged. What is it loot common people with such useless and # app. Im announcing that i'm not going to pay a single penny more than what i have used ie 15 rupees. It's no more mine responsibility.
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Oct 21, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
Zoomcar Customer Care's response
Hello Arun,

Greetings!

We are sorry to know that you were unable to end the trip. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Appachu
Zoomcar
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