[Resolved]  Zoom Car — zoomcar pedl trip not ending issue

Address:Kolkata, West Bengal

Pedl cycle no - 101061
Name : priyanka swain
Location - shapoorji pallonji, newtown, kolkata
Hi,
I am facing issues with pedl cycle. I tried to unlock a cycle. My trip got started but the cycle didn't get unlocked. When i am trying to end my trip it is also not ending. I contacted to help and support in zoomcar 3 times. Still no reply from the team. I have been charged 40 rupees till now. Please resolve this issue asap.
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Mar 14, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2018
Zoomcar Customer Care's response
Hello Priyanka,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website to end the trip or for any refund issue.

Regards,
Kiran.S
.
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