[Resolved] Zoomcar — About improper service and return

Kartik_221

Mar 7, 2022

Address:

shakhabari Avenue near arvindo hospital renaissance road, house no 105

Hlo pls contact us i have booked a car and made id on zoom car and shared my license and adhaar card to zoom car but my id was in pending and my car was booked and i have also done the payment but when i reached the car i got no unlock code because of due to in process of my profile verification i waited 2 hours there for my profile verification and then i returned home plss try to solve my issue as soon as possible immediately

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Mar 7, 2022

Complaint marked as Resolved

hlo pls contact us i have booked a car and made id on zoom car and shared my license and adhaar card to zoom car but my id was in pending and my car was booked and i have also done the payment but when i reached the car i got no unlock code because of due to in process of my profile verification i waited 2 hours there for my profile verification and then i returned home plss try to solve my issue as soon as possible immediately

Zoomcar customer support has been notified about the posted complaint.

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Comments

Anjankumar1988

from Bengaluru, Karnataka

Mar 7, 2022

Hi Karthik

My profile verification also pending from long time . Is this zoom team resolved the issue. Why the verification is not getting approved

Shanaya81

from Delhi, Delhi

Mar 19, 2022

Paid the entire amount.. not offering a full refund. Not picking up calls or giving reasons for unavailability, not providing suitable alternatives. Gave my adhaar card, DRIVING LIcense and all profile verification needed.