Zoomcar — About my refunds

Hello, I have an issue with Zoomcar, around one month before on (21/10/2022) I booked a car(Tata Tiago MT Petrol) Registration no. MP09CZ2527 from Zoomcar and it got an issue with their clutch plate and another mechanical parts. Then I contacted with Zoomcar agents then they said me to repair and replace the parts by own money and that money will be refunded after the end of the trip. But today it's around one month but I don't got any money till date.And till today no one contacted me about the refunds and when I call on the customer support no one gave any response to me.I have also some words with agents and CT teams who is responsible for the Indore location they told me that my refund will be initiated soon but there is no response from Zoomcar and their agents, although as per the instruction given by the agents I followed all the steps and also uploaded all the details, photos and Bill of the Repairing Costs but yet their is no response from anyone.I really annoyed by the Zoomcar and their services.I kindly requested to Zoomcar and the responsible person to please look into the matter and refund my money ASAP.

Thanks and Regards
Gaurav Kumar Lokpriya
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    +91 80 6748 1200
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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