Zoomcar — About refund of booking amount

Address:

Bengaluru

Dear sir, on 30th December 2022 I booked a car with zoom car for 3 days rent. On trip start time we went to pickup location for take the car. But the car owner(host) said the car is already taken by another customer it's not available. Then we are try reach customer care services but they don't answer to the car till the date. So we can't get back my booking amount ₹7933.please help to get refund of amount.