Zoomcar — Allotting Poor state SUV

Dear sir,
It's with great amount of dissatisfaction, am registering a complaint against my booking ID JPSN7SQ7K from Delhi T1 airport for a Tata safari storme under registration DL10CG1495. The car was in dangerous condition and had a major breakdown enroute my journey to jaipur wherein the right rear wheel had bursted on motion. The spare tyre provided was also unusable as it had multiple punctures. Also, there was no tools provided to attend to any Tyre replacement in the event of a breakdown. It's very saddening to notice a company of your stature has allotted a car in such terrible condition jeopardising the passenger safety. I seriously urge you to immediately terminate allotment of the car to any other passengers in the future. Also, the incident had severely hampered my plan and caused me mental trauma. I request you to refund my entire booking amount as a compensation. Also, the support team upon intimating the complaint on phone were so irresponsible and didn't react to my complaint promptly. I humbly request you to process the refund and see to it such issues are not repeated in future.