Zoomcar — Booking ID JPS695AVY - Incorrect Excess fee charged and no fuel refund given

My booking ID is JPS695AVY. I picked up the car at 23, 770 km and dropped it off at 24, 102km which is well within the 425km limit that I had taken. But i have been charged Rs. 7, 772 for excess KM fee which is completely ridiculous. Moreover, I returned the car with 70% fuel whereas I received it at 50%. I haven't received my fuel refund too. I had sent several emails through Zoom app but haven't received any response.