Zoomcar — Booking JPS69XF0S Car engine broke was not able to start the car

Address:

Hyderabad

March 5th 2022, picked up the car from the location, the car drove for a kilometer and stopped in the middle of the traffic twice.
I somehow was able to push the car to the corner of the road call the owner and showed him the status of the car on whats up video. the car did not start. I had to leave the car there and go to my marriage in a auto rickshaw.
I was promised full refund for a week and suddenly my refund was denied.
Now i have a message saying that i still owe money 774 for the booking i was never able to use. Please refund me my hard earned money and provide customers with better cars and service.