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Zoomcar — Cancellation amount not refunded

I have done a booking (booking no:JPS6N2QM3) and cancelled the same on 18th Nov due to change in my
travel plan. As per the agreeement i should be getting the full refund of 4540 INR but havent received the same till now. I have sent them multiple complaints but no response from their side. So i want to log this complaint against zoom car.

thanks
Shobhit Garg
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