Zoomcar — Can't pick up the car

I have booked a car given all the necessary details too but it was saying verification pending. It didn't showd any difficulty while sending the payment but now I can't pick up the car from the location. All the details were uploaded 5hr ago, I am standing right in front of the car and it's not getting unlocked. These guys don't even have a support number whome you can contact and get your problems resolved.