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Zoomcar — Car Booked, No Car Available. Refund not processed.

I booked a car for Feb 6th and paid full price on booking. My booking id is JPS69TFBF. At last minute they said car is no longer available and I will get a call back in 15 minutes to make alternate arrangements. But I did not get a call back for a day now even after multiple calls to customer care.

I just need my refund of Rs 1709 processed as I did not use Zoomcar services yet they have billed me and I have paid the price.
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Zoomcar customer support has been notified about the posted complaint.
Feb 07, 2022
Updated by bharathb04 Booking details.

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