Zoomcar — Car Damage in booking and not repaired by Zoomcar

vishal singh rana

from Delhi, Delhi

Aug 7, 2022

Address:

HOUSE NO - 11, YAMUNA FARM DHEERAJ NAGAR PART -4 NEAR MAWAI GAON

My car is Damage in booking with booking id JPSN7YH9E and when car not come at exact time of dilevery i contact to zoomcar and zoomcar associate recover my car from akbarpur agra u.p. and the car condition is very poor the customer accident my car and damage my car in booking end checklist I mentioned all the damages and also attached all photos of damage car and also raised a ticket with ticket id 1141086 but there is no action taken by zoomcar they drop my car to his garrage and dont do anthing on it i asked with the the garrage owner they said they do not give any approval for damages. At last I will take a legal action on zoomcar. My contact no is [protected] my date of incident is 3rd of july 22 booking date is 27 june 22 I want repair my car as it before last booking. My car is xuv 500 DL12CA6103

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Zoomcar customer support has been notified about the posted complaint.

Aug 07, 2022

Updated by vishal singh rana please check the attached images of damaging in my car engine head damage, radiator leakage, front left tyre completely damage, both side mirror damage, front bumper and fog light damage, front left fedder beading damage, rear door handle missing, glove box lock damage, all floor mat missing, right rear door glass beading missing, driver side front door beading missing, tool box missing, all 4 mud flap damage i have attached all the images please check