[Resolved]  Zoomcar — car delivery

Address:Sunrise society Flat No. F204, Papdewasti, phursungi, hadapsar, Pune, Maharashtra, 412308

I have had paid subscription fees, but still waiting for car delivery.
I have had subscribed baleno. But as it is not available through mail i was told that i20 is available. Sales team doesnot getting time to talk to customer and come with solution. It has been 22 days lapsed still there is no delivery of car. Customer care number [protected] is useless. Please provide customercare number which is really meant for customer. I am totally dissatisfied, disapointed by the pathetic apology mailers. All the time fake commitment of call back and no call.
If customer care is there... It should priorotise to customer and not the convenience of sales team to call back at their ease.
This might be only customer care number where only sales executive could call at the time they want.
It is highly unprofession, unethical, unilateral behaviour...
Customers... Never... Ever could call...
Hope my concern would get resolved at least here... And at least i20 car delivered as soon as possible.
With anticipation

Adv. Babasaheb jadhav
Babasaheb. [protected]@gmail.com
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Jun 6, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2019
Zoomcar Customer Care's response
Hello User,

Greetings!

We apologize as you are unable to reach out to our ZAP team. Please share the registered email ID and the contact number, we shall inform our team to have a check and share an update on priority.

Regards,
Ramya. S
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