Zoomcar — Car downtime payment not received, car was damaged, fuel amt not received

Address:

Chinamusidiwada, pendurthi, visakhapatnam

Hi

My self RAMU GRANDHI, my car no. AP39L9988, engage the car to zoomcar services, visakhapatnam, Andhra pradesh, I have engage the car good condition to zoom car services, but the zoomcar customers useing very badly my car was very big damage and take the photos send to zoomcar people and complaint against damage issue regarding and zoom car people taking my car for service ON 18TH AUGUST 2022, no updates for car last 50 days I make call to zoom car customer care no update from the company after 45 days call receive from JAYABERI MOTORS Maruthi service center, visakhapatnam, that people says money was balance from zoomcar we unable to do the service the car. Zoomcar customer care was not working. AS PER THE COMPLAINTS GIVEN BELOW

1. CAR WAS DAMAGED NO REPAIR FROM ZOOMCAR

2. 45 DAYS DOWNTIME PAYUOUTS NOT RECEIVED.

3. FUEL CHARGES NOT RECEIVEDLAST 5 TO 6 MONTHS NO RESPONSE FROM ZOORCAR SO MANY TIMES GIVE COMPLANT TO CUSTOMER CARE PEOPLE WAS TAKEN COMPLAINT BUT NO USE THE COMPLANT WAS AUTOMATICALLY RESOLVEd.but problem was not rectified.

My details

Name: Ramu Grandhi
Phone. No. Registered : [protected]
Email I'd registered : [protected]@gmail.com

This is for your kind information

Thanks & Regards.

Grandhi Ramu