Zoomcar — Car not delivered/ customer service hanging up on me

Address:

Indira nagar, Bangalore, Bangalore, Karnataka

Every time I book a car there’s always a dram with zoomcar. This time they never delivered the car and customer care is hanging up on me by not saying a thing about whether they are delivering a car or not. I don’t understand what’s happening with this kind of behaviour. It’s already 3 hours late, still no sign of anyone calling me back from them. They can ask me to cancel it if it’s not available at all. They are not saying that too.