Zoomcar — Car unavailable on reaching the location

Booked the car (booking id: JPSNC18YM) the booking was confirmed but as I reached the location the car was not there and on contacting the owner multiple times the host informed they cancelled the booking long back as the customer prior has extended their booking.I didn't get any notification as the booking status still showed confirmed to me. I tried calling the zoom custom care but no response . This absolutely ridiculous customer support. I want my refund.
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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