[Resolved] Zoomcar — charged miscellaneous amount on my account.

Kanishk Baranwal

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 562157
Website:	zoomcar.com

Sir i have booked a zoomcar on 22nd june 2018. My booking id is jps647h0e. I returned the car within a time and didn't even touch the car anywhere. I asked the staff to check the car but he didn't do and ask me leave then later they charged me a fine of 9300 on my account.. I have sent them videos of the car which i made before taking the car and after that they are not receiving my calls not responding me also. Their maximum fine is 10000 when u blast the car and they charged 9300 for me without any kind of damage.. This is seriously very bad experience for me from zoomcar. I have been waiting till now to get the solution but now i don't have any other option.. Kindly requesting you too please solve my issue..

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Oct 13, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

Zoomcar Customer Care's response Hello Kanishk,

Greetings!

We did have a check on above escalation raised and see that our team has replied to the email sent. Request you to please have a check and revert to the email if you need any further assistance.

Regards,
Imran

Oct 14, 2018

Updated by Kanishk Baranwal it is not yet resolved... what are you doing?????