[Resolved]  Zoomcar — cheated and harassing the customer

Address:	575001
Website:	zoomcar.com

Hi.
I would like to confess the reason why i didn't pay the outstanding amount of my last booking - jps64et23
I used your zoomcar for the first time. I didn't know that if the km exceeds we have to pay though i had been extending the tour ending time twice by paying 78rs (I travelled to about 120km with 50km for free and buyed extra km for rs.500). Still i was ready to pay the fine of rs.2, 400 for making me and my family wait for about half and hour in an emty office thus forcefully delaying the car return timing. But 10, 000/- what the person has put by snatching my cellphone and entering it has a fine without any proof that the scratch was done by me. He harrased me and my friends for no reason in front of the public at the parking lot. He acted irresponsibly and smart at the same time by not telling me to take a video of the car the the checkout and then telling that i have made that scrath. The scratch at the car was at the first itself & the guy is not accepting that. Im either fighting for this in the civil court or i[censored]r ready to accept rs2, 400/- i'm fine.

Thanks