Zoomcar — Complaint mark as resolved but no resolution given yet

Zoomcar — Complaint mark as resolved but no resolution given yet

P Preeti jain ameria from Alwar, Rajasthan Mar 18, 2022 Mar 21, 2022 This thread was updated on Mar 21, 2022

I just received missed call of 1 second from zoom car and after that i called them. The executive was very very rude and saying k "mera shift abhi chalu hua h gadi nhi mili to mujhe akad mat dikhao customer care pr call kro refund k liye" very pathetic behaviour. I am seeking a complete refund and compansation for my loss. Screenshot also attached +5 photos Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint. Mar 18, 2022 Updated by Preeti jain ameria More than 20-30 calls made to customer care but no response Mar 18, 2022 Updated by Preeti jain ameria Attaching herewith the policy of zoom and i am seeking the same compansation and refund Mar 19, 2022 Updated by Preeti jain ameria I have paid 1549 & didn't get the car from their side, they have cancelled my booking from their end and refunded me only 156 rs. Why???? What was my fault??? Still nobody is picking up the calls. Mar 20, 2022 Updated by Preeti jain ameria Still not received any response from zoomcar Mar 21, 2022 Updated by Preeti jain ameria No response yet. I have marked so many mails, so many calls, so many queries but still no response.
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