[Resolved] Zoomcar — Didn't receive car at

[Resolved] Zoomcar — Didn't receive car at

A anupama krishnan Apr 2, 2022 May 20, 2022 This thread was updated on May 20, 2022

Greetings Sir/Ma’am Refer to our BOOKING ID SD[protected]. The self drive car was booked through MMT portal for a scheduled journey on 02 Apr. As per instructions received to date, we were suppose to find our vehicle at designated pick up location i.e. Biju Patnaik International Airport at 9:00 am. However we couldn’t find the vehicle and neither could contact any support. After enquiring locally with many people we checked at various zoom car parking locations. After searching and seeking for support we finally had to catch a taxi for our planned tour. On 1st of April we were prompted to upload documents, but the moment we tried doing so the app crashed. Further, we were receiving various scam call claiming it to valid customer service executive. In view of the above, I seek full refund of my booking and kindly investigate the reason for lapses. Regards Anupama Indian Navy +3 photos Was this information helpful? No (0) Yes (4)
Apr 11, 2022 Complaint marked as Resolved complaint not resolved yet Zoomcar customer support has been notified about the posted complaint.
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EJ Valentine

May 20, 2022

This company seems to deliberately do fraud against customers. I too did not receive the car I paid for 3 weeks ago. Let me know if we can collectively file a police complaint in groups with other people who paid for rental cars but didn't receive it like you & me. We can also tweet this to Government of India to stop their operations & penalise these fraudsters. Together we can bring down these crooks to their knees.