Zoomcar — Extra charge not applicable

Booking I'd IJPS69DADF MOBILE NO [protected] The car was at my location on the daz it was suppose to and due to a broken ankle, had requested the executive to get the car picked up from m location as it was impossible for me to drop the car at its original drop ..I was told the driver and executive wuld come next da y and pick up. The car and which never happened and they came the next day night..ts purely late from ur end and the executive said he would update the same at the back office so I am not charged for the same and now I've been charged 4509;for late drop .. please look into the matter as sooon as possible and release thr block from my acZ