[Resolved] Zoomcar — extra charge on rental cycle due to technical glitch in ending trip

shivomnasa

from Pune, Maharashtra

Address:	Bangalore, Karnataka
Website:	www.zoomcar.com

My trip is still live from yesterday. I am not able to end the trip due to technical issues with pedl app. I have sent them numerous emails with all the details and still i haven't got a single call from their side. Kindly take very strict action against them as i have suffered a lot till now. They have deducted my 36 rupees from two trips. I am deeply disturbed by the services of pedl. Pedl cycle no - 102383.

Was this information helpful?

No (0)

Yes (0)

May 9, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Apr 08, 2018

Updated by shivomnasa I have provided them with all the proofs of error, money deduction, live trip status. If you need all those proofs, I can provide you. Kindly send me your email id as I am unable to attach all those screenshots through phone.

Verified Support

Apr 08, 2018

Zoomcar Customer Care's response Hello Shivom.

Greetings!

We are sorry for the inconvenience caused. We request you to kindly send an email through our contact us page on the website/application, we shall resolve the issue on priority.

Regards,
Kiran.S

Apr 08, 2018

Updated by shivomnasa Well I have sent numerous emails when I got one reply from your side . You provide me your I'd and I will forward all the emails written so far in this matter. Also I have a lot on my plate and still wasting my time in talking nonsense to you people. You people must be taught a lesson by some legal action. You really have no idea how much trouble you are causing to people.