Zoomcar — Extra Charges applied from host and zoomcar

They are charging me the damage and fuel charges.After I dropped the car at location the car host has damaged his car and told them the previous customer has damaged and fuel is also not yet given he has given 0% fuel and mentioned it as he has given full fuel.They have asked me to pay Rs.7023/-.They have sent me this mail attached below

Dear B Sreemanth Reddy,

We are writing to you in regards to your outstanding balance payment for booking ID JPSNCWE6L. We understand that you have acknowledged the usage of the vehicle as per the terms and conditions of our Service Agreement.

We would like to inform you that any wilful decline or failure to make payment of the outstanding amount would render you liable to proceedings, and the company would be entitled to recover the due as per the said Agreement.

Regrettably, we have noticed that your payment for the above-mentioned booking is significantly overdue post reminders. We have tried reaching out to you several times to request payment, but have not received the payment.

Note: It is important that you make the payment by 6pm today(24April 2023) to avoid further penalties and strict action on your account. If you do not take prompt action, we will have no choice but to initiate recovery proceedings and for further strict actions.

Please take a moment to review your account and ensure that your payment has been made, kindly ignore if you have already made your payment(post checking the app), also please share us the screenshot!

Click here to pay now - https://www.zoomcar.com/users/my_trips

From,
Zoomcar India Private Limited
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