I've booked a car from zoomcar booking id - JPSNC0AYH (CH01CB4781) . the app has been charging me rs 2000 extra for extending my trip .
I would like to inform you that I haven't done any extension from my end.
Also, you can check the trip end time.
It is a matter of common sense that why would I extend my trip just a few minutes before ending my trip.
Moreover, when I was at the drop location, the host arrived there and took my phone saying that he wants to give 5 star rating to his car, I gave him my phone as I was satisfied with their car.
I didn't know he was trying to scam me by extending the trip without my knowledge.
Additionally, the trip was ended by him through my phone.
He didn't gave me my phone back and kept on saying that he just wants to give 5 star rating to his car.
I would have happily paid for extension if I had myself done it through my phone and used the extension hours. The host extended the trip for 3 hours but I've ended the trip 2 hours before the end time.
Moreover, when i raised a ticket to the zoom support, I don't know why they changed the fuel reading to 2% at drop time, I returned the car at 100% fuel level, the photos of the fuel meter are also uploaded on the app. I don't know if it is the host of the car or the company itself who is trying to scam me. Now they are demanding 4500 more for the fuel charges and are saying i returned the car at 2% fuel level. I want this issue to be resolved as soon as possible
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