Zoomcar — False charges

Order ID : JPSNCIO2Z

Hi,

I booked a car on Zoomcars from 10th Dec to 11th Dec. There was a damage from my end and as I opted for damage protection plan I was not asked for damage charges instead they posted inconvenience charges of 15000. When I ask Zoomcar customer care he says Stepney and toolkit was missing. Zoom car host tricked me here as car was not unlocking by app he asked my phone and uploaded pictures without my permission and started the trip. Also while ending the trip he did the same thing as damage is there he told he will click it properly and uploaded. Now after a day he says things are missing. Using false allegations Zoomcar and their Hosts looting money from their customers. It effects my respect too I am a software engineer and earn enough why would I take a Stepney and tool kit ? I am not willing pay except the fuel charges which is 355 and damage protection charges if any.