Zoomcar — False damage claims

Hi team
On 11th of December I had booked a vehicle of Maruti Suzuki swift at 10 AM and they delayed it and gave it to me at 11 AM. They clicked pictures of the vehicle and then handed it over. While delivering back the vehicle team says there is a damage done by me which is not at all true. I have the videos and pictures of the same and after requesting multiple times I still haven't received the amount and those people are calling me often and asking me to pay outstanding amount. Kindly check and help me out