Zoomcar — Fastag - Blacklisted

Date: 27th June 2023
no: JPSNCT45C
car no. MH14KN6930 (TATA Tiago)
registered phone number: [protected]
registered email id: [protected]@gmail.com

Booked ZOOM car on 27th June recharged fast tag with 500 rs
But in toll, the fast tag was marked as blacklisted
had to pay double the amount on every toll

Since zoom car is hosting car it's their responsibility to have a working fast tag

since the fast tag was not working and it was not under our control and the host was also not responding, Zoom Car should be liable for the extra charge that we paid.

only Andhra Pradesh and Kerala option is visible while submitting fast tag bills.

Kindly refund 500 rs that was topped up for the fast tag and the excess amount that we paid on toll.

Refund requested:-
Recharge amount: 500
Khalapur toll plaza : 240 extra
Khalapur toll plaza: 320
Talegoan Plaza: 240

Total: 1300