Zoomcar — Fastag not valid

My booking id: JPS6942AK, Renault Kwid (petrol) DL3CCV1171 .Booked car from 18/02/22 to 21/02/22 . Car was delivered 3.5 hours late, specifically selected diesel car but still petrol car was provided, zoomcar exec. Who delivered the car assured that the fastag was working and had balance in it, but there was no balance in it . Due to which i had to pay double the amount of which it would have costed me if the fastag was working. Total toll costed me ₹ 1565 i want half of this amount refunded to me . Tried calling zoomcar customer care no. But no one ever picked the call . I have already mailed the same issue twice to zoomcar but no response from their side. I am attaching the picture of tolls with this complaint .