Zoomcar — Fraud - car delivery not done for prepaid payment

This is to inform you that we have booked a maruti Swift At diesel on 1st January 2022 from 5:00 pm to 11:00 pm, my booking I'd was JPS69D65A. The booking was made in the name of kayur jain, I have paid Rs 3681 and requested for a home delivery but at the time on making delivery when we called car executive, he refused without mentioning the cause and he didn't send the car to our location.
The contact details of car executive is as follows - [protected].Even after calling several times, he didn't answered the call.
I had word with your customer care executive and as per your database status showed for the ride is No show but that's not the case.