Zoomcar — I didnt get my car

I booked my car today 1:30 to 7:30 maruti swift mt petrol UP81CJ0184
ID.JPS692UMT
And when i reached at location, they said me that the car has already gone and i didn’t receive my car and i wait for 1-1:30 hours for my car but I didn’t get my car
And my money has already debited from my account
So, i hope you will understand my problem and will initiate my refund as soon as possible otherwise i will take a strict action against you.