Zoomcar — ID: JPS69DWLP Wrong charges

There was no car at the mentioned location, attaching images of it. Also the ride was never started with OTP or in any way (as there was no car to begin with) You can check pickup location in mobile is AnayaBliss and when I reached that location, it wasn't there. Please refund the booking amount
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Attached Images, No car found at given pickup location, even ride was never started with otp as there was no car. Then how come there are booking charge and and on top of that penalty payment being asked

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