[Resolved] Zoomcar — i'm complaining about my zoomcar refund | |||
Very much disappointed with the booking refund process by zoomcar (Booking id JPS64AD44). I made booking on 2 october 2018, paid 3920inr for booking and total cost was ₹2345 and i have get my refund 1575 which is not initiated to my account till now ... i went to there office but they couldnt solve my problem they gave me ARN nb which was invalid ... Was this information helpful? | |||
Apr 7, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 27, 2019 Zoomcar Customer Care's response Hello User, Greetings! We understand your concern here. We did check and see that the refund has been successfully settled in your bank account, hence, you will have to check with the respective account. Reference number[protected] Regards, Ramya. S | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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The amount is 1065/- which got deducted.
And even there is not details in my booking section in the zoom car app.please solve the problem.booking time is 11:48 pm 21st Feb.
Greetings!
We are sorry as you have not received the booking confirmation.
Upon checking, we see that the amount has not been debited from your account. Hence, we request you to share the transaction number for our reference, we shall have it checked.
Regards,
Ramya. S