[Resolved]  Zoomcar — Im complaining about the fraud happened with me!!

Address:

Hyderabad, Telangana

I’m devendar from hyd. I booked a car on 31st dec 2022 8pm to 1st jan 2023 8am, but when i reached the location mentioned in the app the car wasn’t there. I even talked to the host of the car, he said that the car is already been booked and the app has made a double booking of the same car on the same date. Then i called the customer service but they put the call on hold and never received the call. This morning 7am my booking was automatically cancelled and i only got a refund of 370 whereas my booking amount was 4882. I request zoomcar to give full refund because of the glitch on your app or whatever the other reason but I couldn’t find the car at the location.