Zoomcar — im complaint about unwanted charges on zoomcar

Address:

Bangalore, Karnataka, 560047

Hi my self nizam booked a car from zoomcar on[protected] @ 7:00 pm from magrat garuda mall near mg road and when i visited i asked agent what need to be done since this was my first experience with zoomcar so he told me that you can take that car by unlocking it. He dint told me to take a pic are video but i took some of the pic which was a damage on the car it was on left front door and bumper on left and i left the place and drop a car on[protected] @ 1:00am when i drop even then the agent in the place dint say any thing and i left the place then i got a call on[protected] @ 11:30am saying that there is a damage of car on right back wheel and it is rime and wheel cap is damage and they have charged me 5000 hence i have not damaged the car they are charging me. It was my first experience and it was a very bad experience
Regards
Nizam
Booking number is : jps621ldv