Zoomcar India Pvt Ltd — Additional fuel cost is not refunded

Address:	Zoomcar India Pvt Ltd South Part 5th floor ,plot no 197,Kavuri Hills ,Gutlabegumpet Village ,Madhapur , Hyderabad
Website:	www.zoomcar.com/in/hyderabad

I booked zoom car in hyderabad on 1st of April 2022 with booking id JPSN7I8EM. While the car is offered the fuel indication is (2 bars). As mentioned in the application if there is any additional fuel left out while dropping the car that will be refunded. While i dropped off the car (4 bars) was the fuel meter indication. Regarding this fuel refund i called up the customer care several times and each time i was told by CC executives that with in 24 hours your refund will be initiated. At times they keep me on hold for several minutes to check and they disconnect the call. Till today i didnt received the refund amount.