[Resolved] Zoomcar India Pvt Ltd — Refund not issued more than 6 months

praveen kmr mech

Address:	Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13, HAL Old Airport Rd, Domlur I Stage, ISRO Colony, Domlur, Bengaluru, Karnataka 560071
Website:	www.zoomcar.com

I had booked a car multiple times in zoomcar with fuel package, so after completing a trip they will provide the fuel reimbursement. But last 6 months they not providing fuel refund for me. It will cost more than 17 thousand rupees. I called daily to zoomcar customer service, they said we will make the refund soon. Till now (More than 6 months) i didn't received any refund from zoomcar.

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Aug 13, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2020

Zoomcar Customer Care's response Hello Praveen,

Greetings!

We are sorry for the delay caused in processing the refund. Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar