[Resolved]  Zoomcar — irrelevant amount charged in spite giving vehicle back in given time

Address:560035
Website:www.zoomcar.com

It's unethical and unprofessional that zoom car comany has charged me with 28000 rs of extra charge inspite i submitted car within time still they are charging so much saying late charge... Only thing i did was due to emergency i submitted car in rajajinagar...
I even spoke to customer care and employees at the center then i left... It's really hurts pls help me
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Nov 10, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Zoomcar Customer Care's response
Hello Amarnath,

Greetings!

We apologize to know about the discrepancy in the billing. Please share the booking ID for our reference, we will check on the charge and we will revert with an update.

Regards,
Ramya. S
Complaint comments 

Comments

Car has been booked via zoom car app and payment is done but i have received no address of car in zoomcar app or either mobile number.i need address of car by today 4pm.Registered number is [protected].please get back at [protected].Since booking is for 4pm today please get back as soon as possible...
Zoomcar Customer Care's response, Oct 10, 2019
Verified Support
Hello Tanushree,

Greetings!

We apologize to know that you have not received the location detail of the booking. We regret we are unable to fetch any detail through the above-shared number. Please share the registered email ID, we will have a check and we will share an update.

Regards,
Ramya. S

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